Privacy Policy

Last updated: March 19, 2026

1. What We Collect

We collect the minimum information needed to provide the Service:

  • Account information: Email address, organization name, and a hashed password (we never store your plaintext password)
  • Monitor data: URLs you add for monitoring, response times, status codes, and error messages
  • Billing information: Processed securely by Stripe. We never store your credit card details

2. How We Use Your Data

  • To provide uptime monitoring and send alerts when your sites go down
  • To display your public status page
  • To process payments through Stripe
  • To send you important service-related emails (password resets, billing notices)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services:

4. Data Storage and Security

Your data is stored on servers hosted by Hetzner in Germany, subject to EU data protection regulations. We use encryption in transit (HTTPS/TLS) and passwords are hashed using bcrypt. We take reasonable measures to protect your data but cannot guarantee absolute security.

5. Data Retention

Monitor check data is automatically deleted after 90 days. Account data is retained as long as your account is active. If you delete your account, all associated data is permanently removed within 30 days.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing of your data

To exercise these rights, contact us through our contact page.

7. Cookies

We use a single essential cookie (access_token) to keep you logged in. We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

8. Changes

We may update this policy from time to time. We will notify you of significant changes via email.

9. Contact

For privacy-related questions, contact us at our contact page.